Returns Policy
Returns Policy
We are committed to ensuring that you have a positive experience with our AML certification programmes and courses. If you find that our course doesn’t meet your expectations, we offer a refund under the following conditions:
- Eligibility for Refund:
- You are eligible for a full refund if you have not progressed beyond the first module of any certification programme.
- Refund requests must be made within 14 days of purchase.
- Non-Eligibility for Refund:
- If you have accessed and progressed beyond the first module of the course, we are unable to issue a refund. This is to ensure the integrity and fairness of our course material access.
- How to Request a Refund:
- To request a refund, please contact our support team at support@amlcertification.com with your order details and reason for the refund.
- Our team will review your request and confirm whether you meet the refund criteria.
- Processing Time:
- Approved refunds will be processed within 7-10 business days, and the amount will be credited back to your original method of payment.
- Changes to the Refund Policy:
- We reserve the right to modify this refund policy at any time, and any changes will be updated on this page.
Please note: This refund policy does not affect your statutory rights.
If you have any questions or concerns regarding our refund policy, please feel free to reach out to us.