Policies & standards

Returns Policy

Your right to withdraw from a purchase, and how to ask for a refund.

Last updated: 25 October 2026

Refunds and withdrawal

You buy our programmes and membership on the AML Learning Platform. Section 5 of its Terms of Service sets out your right to withdraw from a purchase, our refund guarantee, and how refunds work for payment plans and for business purchases.

Asking for a refund

Write to [email protected], or use the help button on the AML Learning Platform. Organisations that buy from us under an agreement or invoice follow its terms.