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  1. AML certification • Returns Policy

Returns Policy

Returns Policy

We are committed to ensuring that you have a positive experience with our AML certification programmes and courses. If you find that our course doesn’t meet your expectations, we offer a refund under the following conditions:

 

  1. Eligibility for Refund:
  • You are eligible for a full refund if you have not progressed beyond the first module of any certification programme.
  • Refund requests must be made within 14 days of purchase.

 

  1. Non-Eligibility for Refund:
  • If you have accessed and progressed beyond the first module of the course, we are unable to issue a refund. This is to ensure the integrity and fairness of our course material access.

 

  1. How to Request a Refund:
  • To request a refund, please contact our support team at support@amlcertification.com with your order details and reason for the refund. 
  • Our team will review your request and confirm whether you meet the refund criteria.

 

  1. Processing Time:
  • Approved refunds will be processed within 7-10 business days, and the amount will be credited back to your original method of payment.

 

  1. Changes to the Refund Policy:
  • We reserve the right to modify this refund policy at any time, and any changes will be updated on this page.

 

Please note: This refund policy does not affect your statutory rights.

If you have any questions or concerns regarding our refund policy, please feel free to reach out to us.