Policies & standards

Certificate, Verification & Recertification Policy

How our certificates are issued, verified, corrected and, if necessary, revoked.

Effective date: 4 February 2026 · Last updated: 25 October 2026

Applies to: AML Certification Centre website, learning platform, courses, webinars, exams, and certification services.

Certificates as records of completion

Definition — Certificate.

A “Certificate” is a document issued by AML Certification Centre that confirms the named holder successfully completed the stated programme requirements and/or passed the relevant assessment as of the certificate issue date (“Issue Date”). A Certificate is a record of achievement as of the Issue Date.

Kinds of record

We issue three kinds of record, and each says which kind it is:

  • Certificate of completion: for meeting the published completion criteria of a programme, including its assessments. Where that programme is accredited at the time, for example by The CPD Standards Office, the certificate names the accrediting body and carries its mark. A certificate without that mark is not accredited.
  • Record of participation: for a live session, webinar or event. It confirms that the holder took part, not an assessed result.
  • Centre CPD hours: CPD we award on our own authority, one hour for each hour of structured learning. They are not accredited by any external body.

Verification page and QR codes

Certificates may include a certificate ID and/or QR code that links to a public verification page on our credentials platform, credentials.amlcertification.com. The verification page shows the holder's name, the certificate's title, type and ID, the issuer and what it was awarded for, such as its earning criteria. Search engines are asked not to index these pages, but anyone who has the link or the ID can open them, and link previews show the holder's name and the certificate image.

Our privacy policies explain how we use the holder's personal data. If you close your learning account, your certificates stay verifiable under your name, because others may already rely on them. You can ask us at [email protected] to take a certificate's public page down; we then confirm the certificate only to someone who contacts us with its ID.

Continuity of verification

We keep certificates verifiable for as long as we operate. We may change URLs, hosting, or platform architecture provided that certificates remain verifiable through redirects or lookup by certificate ID.

If verification is temporarily unavailable, we provide alternative verification (e.g., a verification email/letter) on request. If we ever stop operating the credentials platform, we will give holders at least six months' notice and arrange a way for their certificates to remain verifiable.

Recertification

We may introduce recertification or “Current/Active” status requirements for certain designations in the future to reflect evolving regulatory expectations, typologies, and best practices. If introduced, recertification requirements will be published in advance and will apply prospectively. Not completing recertification (if offered or required for Current/Active status) does not change the historical fact of completion shown by the Certificate Issue Date; it may affect whether a designation is shown as “Current/Active” on the Verification Page.

A Certificate already issued remains a record of achievement as of the Issue Date and will not be retroactively invalidated solely due to later policy changes.

Membership of AML Active is optional. A certificate of completion never depends on it. Records of participation in member-only sessions are issued to active members. No certificate or record already issued is affected when a membership ends. Any future “Current/Active” status will depend on continuing professional development, not on paying for membership.

Corrections, re-issuance, and revocation

  • Correction: We may correct clerical errors (e.g., name spelling) upon request and identity verification.
  • Re-issuance: We may reissue a certificate with corrected details while keeping the same certificate ID or issuing a new ID, depending on the case.
  • Revocation: We may revoke a certificate only if, after a fair review, we establish that it was obtained through fraud, impersonation or serious misconduct in an assessment, or that an error in issuing it means its completion requirements were not met. We correct clerical errors instead of revoking. Membership ending, or an unrelated later breach of our terms, never revokes a certificate that was earned. These rules apply to every kind of record we issue.
  • Review and appeal: Before we decide, we tell the holder what we have found and the evidence, so far as the law and the protection of an investigation or of another person allow, and the holder can respond. The certificate remains valid while we review it. If we revoke it, we give our reasons in writing, and the holder can ask, within 30 days, for the decision to be reviewed by someone who was not involved in it, by writing to [email protected]; we reply within 14 days of the request. A revoked certificate shows as revoked on its verification page.

Use of certificates and logos

You may use your certificate and designation for professional purposes, provided you do not imply regulatory endorsement, legal advice, or guaranteed competence in specific jurisdictions. You may not use our logos or marks beyond what is explicitly permitted in your certificate materials.

Changes

We may update this policy to reflect programme improvements and regulatory developments. Changes apply from their date and do not reduce what certificates already issued were promised.